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	<title>Hancock Data</title>
	<link>http://www.hancockdata.com</link>
	<description>Making Your Maxwell Systems Software Work</description>
	<lastBuildDate>Wed, 30 Dec 2009 12:31:53 +0000</lastBuildDate>
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		<title>Formatting Management Suite Dates for Microsoft Word Mail Merge</title>
		<description><![CDATA[Maxwell Systems Management Suite (MSMS) has the ability to use &#8220;templates&#8221; to create documents, such as a Subcontract, via Microsoft Word mail merge.  But when a date is required in the output, Maxwell exports that date as a string in the format of YYYYYMMDD (today would be 20091230), and unfortunately, Microsoft Word doesn&#8217;t see [...]]]></description>
		<link>http://www.hancockdata.com/2009/12/30/formatting-management-suite-dates-for-microsoft-word-mail-merge/</link>
			</item>
	<item>
		<title>Limiting display of Maxwell Office Manager Reminders</title>
		<description><![CDATA[The Maxwell Systems Management Suite (MSMS)  has the ability to remind users, when they login, about Office Manager Events that are open and past their &#8220;due&#8221; date.  But because it can be cumbersome to mark those events as Closed, many users just neglect changing the status of those events.  The result of [...]]]></description>
		<link>http://www.hancockdata.com/2009/10/02/limiting-display-of-maxwell-office-manager-reminders/</link>
			</item>
	<item>
		<title>Overstated costs on the Service Management Contract Analysis Report</title>
		<description><![CDATA[The Maxwell Systems Management Suite (MSMS) Service Management Contract Analysis Report can be useful, but recently, in trying to reconcile service revenue and costs, I ran into a problem where the Contract Analysis Report was reporting actual costs twice, once as a current contract cost, and once as a historical contract cost.  
The problem [...]]]></description>
		<link>http://www.hancockdata.com/2009/05/07/overstated-costs-on-service-management-contract-analysis-report/</link>
			</item>
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		<title>Reporting number of employees for Maryland Unemployment with Maxwell Systems Management Suite</title>
		<description><![CDATA[As part of the quarterly payroll reporting, the state of Maryland requires employers to file the Maryland Quarterly Unemployment Insurance Contribution/Employment Report (DLLR / OUI 15) with a count of employees working on the 12th day of each month in the quarter.   Specifically, line 20 of that report requires employers to 
Enter the [...]]]></description>
		<link>http://www.hancockdata.com/2009/04/30/reporting-number-of-employees-for-maryland-unemployment-with-maxwell-systems-management-suite/</link>
			</item>
	<item>
		<title>Reporting service call volume with Maxwell Systems Management Suite</title>
		<description><![CDATA[The Maxwell Systems Management Suite (MSMS) Service Management Systems records all the service calls made by customers.  Recently, someone wanted to track a customer activity to determine if a service technician had not visit a site in the last 60 days.  Unfortunately, there is no reporting mechanism that would allow that kind of [...]]]></description>
		<link>http://www.hancockdata.com/2009/04/22/reporting-service-call-volume-with-maxwell-systems-management-suite/</link>
			</item>
	<item>
		<title>Limits to where PDF files can be printed and stored</title>
		<description><![CDATA[Some people try to be true to the whole &#8220;paperless&#8221; society concept by printing all reports to PDF.  But, a problem can arise if the path and filename for that PDF exceeds too many digits.  
A customer was trying to print an Open Accounts Payable Report to PDF and used the following Path/Filename: [...]]]></description>
		<link>http://www.hancockdata.com/2009/04/20/limits-to-where-pdf-files-can-be-printed-and-stored/</link>
			</item>
	<item>
		<title>How to set the Aged AR Trial Balance default Aging Date</title>
		<description><![CDATA[It&#8217;s always a pain to have to change the Default Aging Date field when printing the AR Aged Trial Balance by Job report.  It&#8217;s an easy program change, but the Maxwell Management Suite requires adding a line of code to the standard CARRE0 program that prints that report.  Here&#8217;s that line of code:

10041 [...]]]></description>
		<link>http://www.hancockdata.com/2009/04/06/how-to-set-the-aged-ar-trial-balance-default-aging-date/</link>
			</item>
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		<title>Reporting Actual Service Hours via SPD and SPI Prefixes</title>
		<description><![CDATA[When trying to reconcile Actual Payroll Hours posted to Service Work Orders, Maxwell Management Suite software offers two Formatted Report Prefixes, SPD (History/Billed Tickets), and SPI (Current/Unbilled Tickets), that give you access to the Actual Payroll Hours spent on Work Orders.  
The problem is field (F035) in the SPD/SPI Prefixes is called Actual Quantity/Hours, [...]]]></description>
		<link>http://www.hancockdata.com/2009/03/27/reporting-actual-service-hours-via-spd-and-spi-prefixes/</link>
			</item>
	<item>
		<title>Dot matrix W2 forms will not be supported in 2009</title>
		<description><![CDATA[As a reminder, Maxwell has issued a warning that dot matrix year-end forms such as W2s, and 1099s, will not be supported at year-end 2009.
So be prepared to order laser W2s, and 1099s, in the Fall of 2009.
]]></description>
		<link>http://www.hancockdata.com/2008/11/14/dot-matrix-w2-forms-will-not-be-supported-in-2009/</link>
			</item>
	<item>
		<title>A better Unbilled Job Report</title>
		<description><![CDATA[The Unbilled Job Report in Accounts Receivable Billing is designed to report Jobs that are unbilled.  The problem with the report is that it requires a link from the Job Cost Task Codes to the Job Billing Line Items (which is not always a reasonable approach).
A better method of determining your &#8216;unbilled&#8217; status on a [...]]]></description>
		<link>http://www.hancockdata.com/2008/11/11/a-better-unbilled-job-report/</link>
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