Live Help Chat

To offer another avenue of support and to better assist visitors to this site, I’ve installed the Live Help software from Crafty Systems. Essentially, this allows you to start a chat session with me by just clicking on the “Click for LIVE HELP!” icon over to the right. A window will be displayed; there you enter your name, your e-mail address, and your question. Then, click on “Send” to initiate the chat process.

Live Help first screen

Once the chat session has begun, as each of us responds, you will see an ongoing display of our converstaion. I will see whatever you type, and in turn, you will see what I type. Click the “Say” button at the end of each of your reponses. At any time , you can end the chat by clicking on Exit. At that point, you will be afforded the opportunity to receive a transcript of the chat session via email.

Live Help chat screen

So please, if you have any questions, don’t hesitate to “Click for LIVE HELP!”. I look forward to hearing from you.